Hands on & proactive guidance
throughout the claims process

Motor Accident Claims

• SAP case number
• Legible copy of ID document and drivers licence
• Quote for repairs from an approved panel beater (please also ensure that the panel beater is Manufacturer approved as this will affect your warranty)
• Third party details if applicable

What to do in the event of a motor vehicle accident

Motor theft claim

• SAP case number
• Legible copy of ID document and drivers licence
• Confirmation of outstanding finance (if applicable)

Motor Hail Damage

• Quote for repairs

Download claim forms

• Download motor accident claim form
• Download motor theft claim form
• Download motor hail damage claim form

To electronically fill in the claim form, please download the form and save it on your computer.

Complete and return the claim form to us ASAP but no later than 30 days following the loss

Property Loss

• Completed claim form
• Quotation for repair and/or replacement
• Damage report from service provider (if damaged)

Property Loss (stolen)

• Completed claim form
• Proof of ownership (where applicable)
• Replacement quote
• SAP case number

Cellphone claim

• Completed claim form
• Confirmation of blacklisting
• Damage report from service provider
• Replacement quote
  *Additional documents may be required.

Download claim forms

• Property Loss Claim Form
• Property Loss Stolen Claim Form
• Property Loss Claim Form – Cell Phone
• Property Loss Claim Form – Geyser

• Inventory Form

To electronically fill in the claim form, please download the form and save it on your computer.

Complete and return the claim form to us ASAP but no later than 30 days following the loss

Download claim Form

• Liability Claim Form

To electronically fill in the claim form, please download the form and save it on your computer.

Complete and return the claim form to us ASAP but no later than 30 days following the loss