Claims
Inscon Hawkins & Associates has a dedicated team to deal with your claims. We are mandated by Insurers to settle claims in line with the cover arranged. Should you
suffer a loss please contact us and we will guide you through the claims process.
Motor Accident
- Complete a claim form
- Obtain a SAP case number
- Include a legible copy of ID document and drivers licence
- Get a quote for repairs or contact our offices for guidance.
- Obtain third party details if applicable
- Stop Immediately – don’t move the vehicle in the event of death or injury
- Ascertain the nature and extent of any injuries and if able to do so render all possible assistance within your capabilities. Do not move persons who have been seriously injured, and only assist insofar as you are capable and have been trained.
- Ascertain the nature and extent of damage
- Obtain the other drivers details – name, address, telephone number, make, model and registration number of the vehicle, who it belongs to – if someone else, their name, telephone number etc., name of insurer.
- Give your details, name, address, telephone and registration number to whoever has reason to ask for them but never admit that you might have caused the accident.
- Try to find witnesses. Take down their details and where possible their impressions of the accident. If unable to take down registration numbers of vehicles not involved in the accident to trace as witnesses.
- Make a note of date and time of the accident and where the accident occurred e. name of road, suburb, nearest town, motor way (between off ramps) and weather conditions.
- Sketch the position of the vehicle and take photos if possible.
- Report the accident within 24 hours to the SA Police Service even if it was a minor accident.
- Call your Inscon Hawkins broker or Inscon Assist should your vehicle require towing.
- Complete a Motor Accident Claim Form and send it immediately to Inscon Hawkins & Associates.
Motor Theft
- Complete a claim form
- Obtain a SAP case number
- Include a legible copy of ID document and drivers license
- Obtain settlement letter from the bank if financed.
- Obtain a copy NATIS documents (registration document) if financed, if not send original registration document to our office.
- Notify your tracking company and the police
- Contact our offices as soon as possible
Property Loss
- Completed claim form
- Quotation for repair and/or replacement
- Damage report from service provider (if damaged)
- In the case of stolen property a SAP case number is required
- In the case of a stolen phone confirmation of blacklisting
To electronically fill in the claim form, please download the form and save it on your computer.
Complete and return the claim form to us asap, no later than 30 days following the loss.